Terms & Conditions – RoyalHerbs.pk

Welcome to RoyalHerbs.pk!
By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website or place any orders.


1. Company Information

RoyalHerbs.pk is an online store based in Pakistan, specializing in herbal, organic, and natural wellness products.
Our goal is to provide quality products with reliable nationwide delivery through Cash on Delivery (COD) and other available payment options.


2. Use of Website

By using our website, you agree to:

  • Use it only for lawful purposes.

  • Not attempt to interfere with the website’s operation or security.

  • Provide accurate, truthful, and up-to-date information when placing an order.

We reserve the right to refuse service, terminate accounts, or cancel orders if any suspicious, fraudulent, or abusive activity is detected.


3. Product Information

We strive to display accurate descriptions, prices, and images of our products. However:

  • Slight variations in packaging, color, or labeling may occur due to manufacturing or display differences.

  • All product information provided is for general knowledge only and is not intended as medical advice.

  • Individual results may vary depending on factors such as body type, age, and lifestyle.


4. Pricing and Payment

All prices on RoyalHerbs.pk are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated.

We currently offer the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer / EasyPaisa / JazzCash (if available)

Prices and availability are subject to change without prior notice.


5. Cash on Delivery (COD) Policy

  • COD is available across most cities in Pakistan.

  • Once your order is confirmed, our team will contact you for verification.

  • Please ensure you are available to receive the parcel at the provided address.

  • Refusal to accept a confirmed COD parcel may result in blacklisting or future order restrictions.

  • If you need to cancel or modify an order, please contact us before dispatch. Once shipped, it cannot be canceled.


6. Shipping & Delivery

  • Orders are typically processed within 1–2 business days and delivered within 2–7 working days, depending on your location.

  • Delays may occur due to courier issues, weather conditions, or public holidays.

  • Delivery charges (if applicable) will be clearly mentioned at checkout.

RoyalHerbs.pk is not responsible for courier delays once the parcel is handed over to the shipping partner.


7. Returns, Refunds & Exchanges

We value customer satisfaction.
Please refer to our Return & Refund Policy page for detailed information regarding eligibility, timeframes, and procedures.


8. Intellectual Property Rights

All content on RoyalHerbs.pk—including logos, images, product descriptions, text, and graphics—is the property of RoyalHerbs.pk and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any material from our website without written permission.


9. Limitation of Liability

RoyalHerbs.pk shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our maximum liability to you will not exceed the amount paid for the product(s) in question.


10. Privacy Policy

We respect your privacy and are committed to protecting your personal data.
Please review our Privacy Policy to understand how we collect, use, and safeguard your information.


11. Changes to Terms & Conditions

RoyalHerbs.pk reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will be posted on this page, and continued use of the website will signify your acceptance of those updates.


12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan.
Any disputes arising out of or related to the use of our website or services will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.


13. Contact Information

If you have any questions about these Terms & Conditions, please reach out to us:

📧 Email: support@royalherbs.pk
📞 Phone/WhatsApp: 03195219025
🌐 Website: https://www.royalherbs.pk