At RoyalHerbs Pakistan, your privacy and the security of your personal information are extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website [royalherbs.pk].


1. Information We Collect

When you use our website or interact with us, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping/billing address, and payment information.
  • Account Information: If you create an account, we store your username, password, and purchase history.
  • Device & Usage Information: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
  • Communication Data: Any information you share through customer support, feedback forms, or social media interactions.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send you updates about your orders and promotional offers (with your consent)
  • Improve our website’s functionality and your shopping experience
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and usage
  • Personalize content and ads

You can manage cookie settings in your browser at any time.


4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Trusted service providers (e.g., payment processors, courier partners) to complete transactions
  • Legal authorities if required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your data.


5. Data Security

We implement strong technical and organizational measures to safeguard your data, including:

  • SSL encryption for secure transactions
  • Secure servers and firewall protection
  • Regular monitoring and updates

However, no method of transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletion of your data
  • Withdraw your consent for marketing communications at any time

To exercise your rights, please contact us at support@royalherbs.pk.


7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.


8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. The updated policy will be posted with a new effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

RoyalHerbs Pakistan
Email: support@royalherbs.pk
Website: [royalherbs.pk]